Customer Portal - Key to your success is quality offering with seamless experience for your customers. We designed our “Customer Portal” for this specific reason. Customer Portal not only offers a lot of transparency to your customers in terms of order status, quotations and historical orders and reports, but also gives them an easy option to raise any support requests.
We believe you can reduce the number of customer calls by up to 70% by offering self-service customer portals
But this is not enough. One of the advantages you will see by offering self-service and “Digital Test Request Form”, is your sample receiving, order booking and invoicing becomes highly error free. No more calling the customer continuously to ask for order details.
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